Return and Refund Policy

Return and Refund Policy

Thank you for choosing Zunezo! We want you to be completely satisfied with your purchase. Please read our return and refund policy carefully.

1. Returns

a. We accept returns within [insert number] days of the purchase date.

b. To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.

c. Please [insert contact information] to initiate the return process.

d. Customers are responsible for the cost of return shipping unless the return is due to an error on our part.

2. Refunds

a. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

b. If the return is approved, a refund will be processed, and a credit will automatically be applied to your original method of payment.

c. Refunds may take several business days to appear on your statement, depending on your payment provider.

3. Exchanges

a. If you need to exchange an item for a different size or color, please +92 325 8448172 to arrange the exchange.

b. Exchanges are subject to product availability.

4. Damaged or Defective Items

a. If you receive a damaged or defective item, please +92 325 8448172 with photos of the damaged product and its packaging within +92 325 8448172 days of receiving the order.

b. We will provide instructions for returning the damaged or defective item and will arrange for a replacement or refund.

 

5. Late or Missing Refunds

a. If you haven’t received a refund after a reasonable period, please check your bank account and contact your payment provider.

b. If the issue persists, please +92 325 8448172 for assistance.

6. Contact Information

If you have any questions or concerns regarding our return and refund policy, please contact us at +92 325 8448172.